RESUME
As you can see, I thrive in roles with punctuation in them. Show me an ampersand or a slash and I’ll probably add another one. If you’re looking for a dynamic multi-hyphenate who communicates well with both people and machines, look no further.
Digital Content & Operations Consultant
Nickolin Digital | April 2024 - Present
Work with e-commerce clients to gather business requirements and identify, implement, test and launch new features and apps to increase revenue and improve customer experience
Build, test, and deploy new content and products to support new collection launches
Write comprehensive documentation for new and existing systems and processes to kickstart adoption and streamline onboarding and knowledge transfer
E-Commerce Content & Project Manager
RunDTC | Jan 2021 - April 2024
Led content production and publication across Adobe Experience Manager and Commerce Cloud for enterprise data migrations and new feature launches
Managed engineers, content strategists, and non-technical stakeholders through structured review and deployment processes
Created and maintained release documentation and content arhiving workflows for each project in Confluence, serving as digital adoption resource for team onboarding
Coordinated localization workflows and managed multi-language content deployment across platforms and environments
Conduced quality assurance testing on all published content, validating accuracy, formatting, and web accessibility compliance
Performed HTML/CSS troubleshooting to resolve content display issues in production
Clients: Steve Madden, Dickies Mfg. Co., KHAITE, Havaianas, Carrera Eyewear, SMITH Optics, Dooney & Bourke, Lodge Cast Iron, ScottsMiracle-Gro
Digital Content & Product Data Architecture Consultant
October 2020 - May 2022
Optimized product data and content migration between platforms by conducting intensive site audits and data infrastructure reviews to map existing data to target structures
Maintained project content and data across multiple environments and platforms, managing version control to accommodate testing and quality assurance
Led Adobe Experience Manager and Commerce Cloud content management training sessions to support platform adoption and team enablement
E-Commerce Content & Project Manager
Stance Socks | September 2016 - February 2021
Managed day-to-day content publishing, site governance, and production environment quality across all digital properties, including direct-to-consumer website and Craft CMS blog
Led quality assurance testing on all site enhancements, validating accuracy, formatting, and functionality prior to production release